Guest Service and Amenities
GUEST SERVICES COUNTER
Guest Services Counter is located on the lobby floor, to the right of the Front Desk.
Services include, birthday cakes requests for restaurants, Super American Circus reservations, restaurant availability and more.
BOUTIKI BY BON VOYAGE – CONVENIENCE STORE
Boutiki by Bon Voyage is an all in one gift shop and convenience store.
Boutiki has everything from your favorite Siheky and Sandy toys, PIC Guam original items, water toys, snacks, drinks, instant noodles, souvenir items, and other daily necessities.
Location: Lower Lobby Level by Royal Tower elevator
Hours: 8:00 AM – 10:30 PM
SELF-SERVICE
LAUNDRY ROOM
Location: 2nd floor of Oceana A and Royal Tower
Fee: Washer $2.25, Dryer $2.25 (Please note that rates are subject to change.)
A change machine is available in the Laundry rooms to change bills to coins.
MICROWAVE
Microwave is available free of charge located in the Laundry Room on the Royal Tower 2nd floor, Oceana A Tower 5th floor, and Oceana B Tower Ground floor.
ROYAL CLUB SERVICES
Hours of Operations:
8:00 AM to 7:00 PM Daily
Services Available
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Check-in & Check-out
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Dining Reservations
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Activity Reservations
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All other general inquires
Available to guests staying in Siheky Room, Royal Club and above rooms.
ROYAL CLUB SERVICES
The Royal Club Services is located to the right of the main entrance on the Lobby level, this exclusive service is available for guests booked in Royal Tower Siheky Room, Royal Club room, or higher category rooms.
Hours of operation:
8:00 AM to 7:00 PM Daily
(Temporarily closed effective April 5, 2026 until further notice)
Services Available:
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Check-in & Check-out
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Dining reservations (Sunset BBQ, Hanagi, Bistro)
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Activity Reservations such as :
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Pirates of the Pacific
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Super American Circus
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Chamorro Night Market
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Little Kids Club
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Let’s Speak English Program
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Discover PIC Program
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PIC Fun Card
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All other general inquiries
Royal Club Services available for the following Room Categories:
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Siheky & Sandy Room
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Royal Club Room
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Royal Club Premium Room
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Royal Club Suite
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Royal Club Family Suite
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Royal Club Executive Suite

